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ESMT Working Paper

Legacy effects in radical innovation: A study of European Internet banking

ESMT Working Paper No. 08-002
Erik H. Schlie, Jaideep C. Prabhu, Rajesh K. Chandy (2008)
Subject(s)
Marketing
Keyword(s)
innovation, legacy, internet banking, Europe
JEL Code(s)
M31
How do firms cope with the challenges of disruptive change in their industry? Numerous studies have highlighted that success with any prior technology creates a negative legacy effect for the next radical technological shift. We question the overly pessimistic view of such legacy effects and ask how quickly firms embrace echnological breakthroughs by radically innovating and who wins in the longer term? In this paper, we argue that legacy is a multi-faceted construct whose diverse aspects could simultaneously have different effects on innovation speed and market performance. We identify three main types of legacy related to echnology, organizational, and country-level influences. Previous research tends to focus on technological or market effects in isolation, whereas we seek to study the effects of both firm and country legacy simultaneously on speed to radical innovation and market performance over time. Based on a conceptual framework we develop six hypotheses concerning the legacy effects on initial speed radical innovation and subsequent market performance. We chose the European retail banking industry and the focal innovation of transactional Internet banking as a suitable empirical context to employ quantitative hypothesis testing. Detailed and longitudinal (1996-2001) data were collected for a sample of 123 banks from six European countries: United Kingdom, Germany, France, Sweden, Finland, and Denmark. We specified a model and used threestage least squares (3SLS) as a method to estimate simultaneous regression equations due to endogeneity of a key variable. We show that the prevailing negative view of legacies is likely to be overstated.

 

View all ESMT Working Papers in the ESMT Working Paper Series here. ESMT Working Papers are also available via SSRN, RePEc, EconStor, and the German National Library (DNB).

Pages
64
ISSN (Print)
1866–3494
ESMT Working Paper

Upsetting events and career investments in the Russian context

ESMT Working Paper No. 08-001
Konstantin Korotov, Svetlana Khapova (2008)
Subject(s)
Human resources management/organizational behavior
Keyword(s)
careers, intelligent career investments, career divestment, upsetting events, Russia
In this paper we examine the role of disruptive or upsetting events in people's professional lives and explore how they influence individuals' investments in their careers. Based on previous research we have assumed that due to considerable societal and economic changes in Russia and the reported negative consequences felt by many individuals, the context of that country is a fruitful arena for an investigation of the role of upsetting events on individuals' careers. At the same time, despite the negative events and a disruption of many traditional career-supporting structures, a significant number of Russians managed to reinvent their careers and achieve tremendous objective and subjective success in their careers in a relatively short time period.

This paper examines stories about career investments of 140 successful entrepreneurs from Russia. A significant portion of these people explicitly reported influence of upsetting events on their own career investments. Based on the exploration of career stories, the paper introduced a typology of the upsetting events in the Russian context. The events were generally classified into those that represented "macro" and "micro" upsetting events. Macro events refer to changes in socio-economic, and political systems. Micro events refer to the events that only concern the individual him- or herself, or may include events at work or at home. Our analysis of the career investments of the Russian entrepreneurs using the intelligent career concept shows that when faced with the upsetting events individuals tend to (a) reconsider their existing events, (b) divest from their old ways of knowing, and (c) invest in relatively new ways of knowing.

Our study calls a particular attention to the role of career divestments, or discontinuing certain ways of investing in order free resources for a different investment expected to be more fruitful in terms or returns. Attention to divestment may be warranted due to the increased unpredictability of working lives of today's career actors.

This study contributes to responding to a call for a better understanding of the role of upsetting events on people's careers and the society at large. We also bring further our understanding of human adjustment to the sometimes upsetting changes in their surroundings through working life, thus enhancing our understanding of the role of careers in socio-economic systems. Last but not least, the study also contributes to a better understanding of careers in modern Russia. With the increasing role of Russia on the international political and economic arena, understanding people through looking at their working lives is a good start for multiple potential research endeavors in the fields of career research and beyond.

 


View all ESMT Working Papers in the ESMT Working Paper Series here. ESMT Working Papers are also available via SSRN, RePEc, EconStor, and the German National Library (DNB).

Pages
36
ISSN (Print)
1866–3494
Journal Article

The impact of ISO 9000 diffusion on trade and FDI: A new institutional analysis

Journal of International Business Studies 39 (4): 613–633
Joseph A. Clougherty, Michał Grajek (2008)
Subject(s)
Strategy and general management
Keyword(s)
theory of FDI and the MNE; trade flows; transaction cost analysis; institutional environment
JEL Code(s)
M16, L15, C51
Volume
39
Journal Pages
613–633
Conference Proceeding

Why participate in an online social network: An empirical analysis

ECIS Proceedings Paper 33
Hanna Krasnova, Thomas Hildebrand, Oliver Guenther, Alexander Kovrigin, Aneta Nowobilska (2008)
Subject(s)
Information technology and systems
Keyword(s)
Social network analyses & economic implications, online communities, motivations, affect & emotion, online social network participation, Maslow’s hierarchy of needs, structural equation modeling, PLS
Book Chapter

Die Rolle der Führungskräfte im Veränderungsprozess

In Changemanagement: Theorie und Praxis, edited by Sven M. Litzcke, Rüdiger Nolte, 65–79. Brühl: Fachhochschule des Bundes für öffentliche Verwaltung.
Karin Häring (2008)
Subject(s)
Human resources management/organizational behavior; Management sciences, decision sciences and quantitative methods
Keyword(s)
Change Management, Änderung, Sozialpsychologie, Organisationspsychologie
Secondary Title
Changemanagement: Theorie und Praxis
Pages
65–79
ISBN
978-3-938407-22-6
Journal Article

Competition for procurement contracts with service guarantees

Operations Research 56 (3): 562–575
Fernando Bernstein, Francis de Véricourt (2008)
Subject(s)
Product and operations management
Keyword(s)
facilities/equipment planning capacity expansion, games noncooperative, inventory/production multi-item, queues priority
We consider a market with two suppliers and a set of buyers in search of procurement contracts with one of the suppliers. In particular, each buyer needs to process a certain volume of work, and each supplier's ability to process the customers' requests is constrained by a production capacity. The procurement contracts include guarantees that the products will be available when needed, and the buyers select a supplier based on their service delivery offers. The suppliers are modeled as make-to-stock queues and compete for the buyers' business. The main objective of this paper is to determine how the procurement contracts are established between buyers and suppliers. Because each buyer selects a single supplier to establish the sourcing relationship, the game fails to have a pure-strategy Nash equilibrium. Instead, an equilibrium is defined as the limit equilibrium of some discrete action games.
© 2008 INFORMS
Volume
56
Journal Pages
562–575
Journal Article

The development of consulting in goods-based companies

Industrial Marketing Management 37 (3): 329–338
Subject(s)
Technology, R&D management
Keyword(s)
management consulting, service marketing, competitive strategy, marketing communication, sales organization
The article focuses on the developments in several B2B companies which traditionally produce goods and based on this experience are trying to enter the business of management consulting. It is the aim of the paper to identify the specific challenges that these companies are facing regarding marketing and selling their management consulting services. Furthermore hypotheses are developed that should give direction how to overcome those challenges successfully. Due to the lack of current research results, an explorative case study approach is chosen referring to two companies from the IT industry having gained relevant experience in this business area. In addition, theoretical frameworks demonstrate the plausibility of the hypotheses developed. If further research supports these hypotheses, it will have significant impact on the market strategy, marketing communication and sales organization of companies going to increase their consulting services.
With permission of Elsevier
Volume
37
Journal Pages
329–338
Book Chapter

European state aid control: An economic framework

In Handbook of antitrust economics, edited by Paolo Buccirossi, 625–669. Cambridge: MIT Press.
Subject(s)
Economics, politics and business environment
Keyword(s)
subsidies, European state aid control, competition policy, law and economics
JEL Code(s)
H 25 U21
Secondary Title
Handbook of antitrust economics
Pages
625–669
ISBN
978 0 262 02627 7
ESMT Case Study

Capital banking: Bankgesellschaft Berlin

ESMT Case Study No. ESMT-708-0084-1
Subject(s)
Ethics and social responsibility
Keyword(s)
banking, ethics, conflict of interest, politics, leadership, crew resource management
This case describes the events that led to the near-collapse of Bankgesellschaft Berlin and the subsequent restructuring that was completed in July 2007. The state-owned bank was saved from failure by a capital injection of 1.8 billion euros and a guarantee for the covering of losses of up to 21.7 billion euros provided by the state of Berlin. These measures almost bankrupted the state of Berlin and had wide-ranging political consequences. The case therefore highlights the current problems of the German banking system, which is dominated by publicly-owned savings banks. The case covers the events of Bankgesellschaft Berlin between 1996 and 2006. It opens with Thomas Kurze, a member of the management board of Bankgesellschaft Berlin, in November 2000. He has to decide on a proposal for raising cash to prevent the looming collapse of the bank. The dilemma of Thomas Kurze is told from two angles: (1) the managerial angle focuses on saving the bank through recapitalisation or restructuring, and on the limits set by the co-determination of the supervisory board; and (2) the personal angle focuses on his individual responsibility to the bank versus the pressure and demands of the politicians involved. This includes the discussion of his personal values being in conflict with the bank. The case has students analyse the impact of a public shareholder with multiple interests on a major German bank, and the flawed governance structure of which has led it to near-collapse. Students will furthermore discuss the choices a business leader has when faced with this dilemma. The case was written entirely using publicly available information - especially information from public hearings and a special report of the Berlin parliament published in 2006.
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Journal Article

Attention arousal through price partitioning

Marketing Science 27 (2): 236–246
Marco Bertini, Luc Wathieu (2008)
Subject(s)
Marketing
Keyword(s)
consumer behavior, pricing, price partitioning, attention, information processing, framing effects, multi-attribute utility
Existing evidence suggests that preferences are affected by whether a price is presented as one all-inclusive expense or partitioned into a set of mandatory charges. To explain this phenomenon, we introduce a new mechanism whereby price partitioning affects a consumer's perception of the secondary (i.e., nonfocal) benefits derived from a transaction. Four experiments support the hypothesis that a partitioned price increases the amount of attention paid to secondary attributes tagged with distinct price components. Characteristics of the offered secondary attributes such as their perceived value, relative importance, and evaluability can therefore determine whether price partitioning stimulates or hinders demand. Beyond its descriptive and prescriptive implications, this theory contributes to the emerging notion that pricing can transform, as well as capture, the utility of an offer.
© 2008 INFORMS
Volume
27
Journal Pages
236–246
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