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ESMT Working Paper

An empirical approach to understanding privacy concerns

ESMT Working Paper No. 09-001
Luc Wathieu, Allan Friedman (2009)
Subject(s)
Information technology and systems; Marketing
Keyword(s)
privacy, opt-in/opt-out, insurance
JEL Code(s)
D8, M38
This paper shows that privacy concerns in commercial contexts are not solely driven by a desire to control the transmission of personal information or to avoid intrusive direct marketing campaigns. When they express privacy concerns, consumers anticipate indirect economic consequences of data use, such as price discrimination. Our general hypothesis is that consumers are capable of expressing differentiated levels of concerns in the presence of changes that suggest indirect consequences of information transmission. We suggest that there is a homo economicus behind privacy concerns, not simply a primal fear. This hypothesis is tested in a large-scale experiment evoking the context of affinity-based direct marketing of insurances, which relies on data transmitted by alumni associations. Because opt-in and opt-out choices offered by firms to consumers usually capture non-situational preferences about data transmission, their ability to enact privacy concerns is questioned by our findings.

 

View all ESMT Working Papers in the ESMT Working Paper Series here. ESMT Working Papers are also available via SSRN, RePEc, EconStor, and the German National Library (DNB).

Pages
26
ISSN (Print)
1866–3494
ESMT Case Study

Personal career workout for executives

ESMT Case Study No. ESMT-409-0092-1
Subject(s)
Human resources management/organizational behavior
Keyword(s)
career, executive education, executive development
Personal Career Workout for Executives is a courseware developed to help instructors and executive coaches and consultants discuss topics related to careers and career management with experienced course participants and coaching clients. This courseware is developed to introduce the topic of careers and career management to adult audiences and to help program participants engage in reflection and/or discussions related to their own careers.
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ESMT Business Brief

Europäische Banken: Wege zu einer nachhaltigen Management-Agenda

ESMT Business Brief No. BB-109-002/ger
Felix Stephan Fremerey, Jan U. Hagen (2009)
Subject(s)
Finance, accounting and corporate governance
Keyword(s)
banking
Die Finanzmarktkrise zwingt alle Banken zur Überprüfung ihrer bisherigen Geschäftsmodelle. Dabei ist für die Entscheidung der künftigen Positionierung die Kenntnis der Treiber für den Erfolg (gemessen an Rendite/Volatilität) entscheidend. Vor diesem Hintergrund haben die Autoren eine empirische Analyse der Jahresabschlüsse 65 europäischer Banken über den Zeitraum der Jahre 2000 bis 2008 durchgeführt. Dabei wurden fünf Treiber für den Geschäftserfolg identifiziert: Wachstums-Dynamik, Portfolio-Mix, Unternehmensgröße, Kostenposition und relativer Marktanteil. Langfristig bedeutsam sind dabei nur Wachstums-Dynamik und Portfolio-Mix. Die drei übrigen Faktoren haben zwar einen bedeutenden, aber insgesamt ‚überschätzten' Einfluss. Auf der Basis dieser Analyse wird anschließend aufgezeigt, wie eine Umsetzung in die jeweilige Management-Agenda aussehen kann. Entscheidend ist hier die Kenntnis und Bewertung der eigenen Ausgangslage im Markowitz-Portfolio.
Pages
32
ISSN (Print)
1866–4024
Book

Deutsche Telekom Leadership Excellence Program: The leadership laboratory resource book

New York: McGraw Hill Custom Publishing
This is a custom publication of McGraw-Hill. It is not available outside of ESMT.
Konstantin Korotov, Ulf Schäfer, Vera Heyes (2009)
Subject(s)
Human resources management/organizational behavior
Keyword(s)
leadership, Deutsche Telekom, leadership development, ESMT
Pages
236
Other

Does Europe need subsidized competition for achieving the goal of rapid deployment of broadband networks? Comments on the draft Community Guidelines for the application of State aid rules in relation to rapid deployment of broadband networks

ESMT Comment: 1–3
Subject(s)
Economics, politics and business environment
Keyword(s)
EC state aid control, telecommunication, infrastructure
Journal Pages
1–3
ESMT Business Brief

Executive education programs in times of economic crisis: Considerations for learning and development professionals

ESMT Business Brief No. BB-309-001
Subject(s)
Human resources management/organizational behavior
Keyword(s)
management development, executive education, financial and economic crisis
With the current financial and economic crises and expectations or reality of a recession companies are looking at ways of optimizing the use of their resources and reconsidering their investments. Efforts at developing management talent and leadership capacities of company employees are often associated with significant costs and may, therefore, be among the first to undergo scrutiny in terms of feasibility and expected effectiveness. On the other hand, underinvestment in preparing people for leadership and management roles and tasks may come at a cost for the organization's survival, competitiveness, and future success. Although leadership development can take many forms, executive education courses and programs traditionally play a large role in the process, and constitute a major part of leadership development costs. This business brief outlines a number of issues that need to be taken into account when designing, developing, and delivering leadership and management development programs under the conditions of scarce financial resources.
Pages
25
ISSN (Print)
1866–4024
Book Chapter

On the difficult relationship between competition policy and public enterprises: What can be learned from recent developments in the field of European state aid control

In The pros and cons of competition in/by the public sector, edited by Dan Sjöblom, 99–135. Stockholm: Swedish Competition Authority.
Hans W. Friederiszick, Jakub Kałużny (2009)
Subject(s)
Economics, politics and business environment
Keyword(s)
state aid, mixed oligopoly, competition policy
Secondary Title
The pros and cons of competition in/by the public sector
Pages
99–135
ISBN
978–91–88566–48–5
Working Paper

Organizational culture, leadership, change, and stress

INSEAD Working Paper No. 2009/10/EFE/IGLC
Published in International handbook of work and health psychology, 3rd ed., ed. Cary L. Cooper, James Campbell Quick, Marc J. Schabracq, 411–426. London: Wiley.
Manfred Kets de Vries, Laura Guillén Ramo, Konstantin Korotov (2009)
Subject(s)
Human resources management/organizational behavior
Keyword(s)
leadership, organization change, stress, oganizational culture
A pdf file of this working paper may be available at INSEAD.
Pages
25
ESMT White Paper

Railway alliances in EC long-distance passenger transport: A competitive assessment post-liberalization 2010

ESMT White Paper No. WP-109-01
Subject(s)
Economics, politics and business environment
Keyword(s)
alliances, railways, competition policy, entry analysis, panel data, liberalization
JEL Code(s)
L13, L43, L51, L92, C33
In 2010 the legal barriers for international, intramodal competition in long-haul passenger transport in the railway sector will be abolished. This report analyzes the extent to which effective competition will arise in long-haul passenger transport after liberalization-from 2010 onward-and how co-operative agreements between European rail operators may impact the liberalization process. The study also provides an overview of the existing literature related to entry and intramodal competition in the rail sector, as well as intermodal competition between aviation and rail. In addition, it provides a review of the legal and regulatory environment of the sector at a European level and evaluates current organizations operating in it. The following are the main conclusions:- We find robust evidence for effective competition between low cost airlines (LCAs) and rail operators. A rail operator loses at least 7% of its passengers and 8% of its passenger kilometers due to entry by LCAs. We also find evidence of negative price effects of strategic LCA entry in both first class and second class. This demonstrates that LCAs are a significant competitive constraint for rail operators.- Based on a revenue & cost model ('R&C model'), only a minority of long distance origins and destinations (O&Ds) are profitable with respect to both operating profitability and total profitability from a pre-entry perspective - that is before entry by competing rail operators. This result does not change drastically even under optimistic but reasonable assumptions regarding future changes in demand, costs, and degree of intermodal competition.- An analysis of various entry strategies identifies the most profitable strategy as entry by an independent entrant with inferior technology. However, such a strategy is specifically vulnerable to legal and strategic limitations on exploitation of network effects (e.g. by imposing national levies or incompatibilities in ticketing or train schedules).- Overall, we find very limited evidence for intramodal competition arising on international O&Ds for long distance passenger travel after 2010, while past experience from airline alliances - although in a different competitive setting - promises significant efficiency gains as a result of international alliances.
Pages
167
ISSN (Print)
1866–4016
ESMT Case Study

Taking charge: Jürgen Klinsmann at FC Bayern Munich

ESMT Case Study No. ESMT-409-0099-1
Ulf Schäfer, Christoph Burger (2009)
Subject(s)
Human resources management/organizational behavior
Keyword(s)
leadership, change, leadership archetypes, situational leadership, leading change, transformational change, change curve, adaptive change, leadership career cycles
The case opens with a brief overview of the successful past of "Bayern", introduces the main players in Bayern Munich's leadership team, gives an insight into the club leadership's aspirations for European Champions League title, and illustrates the club's indispensable demand for short term success. The case continuous reporting the many changes that Klinsmann introduced to club and team after taking over his new responsibilities before it then gives an account of the season 2008/2009. The case culminates in Klinsmann getting fired and the club management's return to the exact same philosophies that were valid before Klinsmann's arrival.
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