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A comprehensively updated revision of a book regarded by many as one the leading and authoritative titles for practitioners, academics and students in the domain of information systems and technology (IS/IT) strategy. Presents a structured framework with tools, techniques and ways of thinking which provide a practical approach to building a digital strategy, expressed primarily in the language of business and management. Brings together the implications of the significant advances in IT and the most useful current thinking, research, and experiences concerning the business impact and strategic opportunities created by IS/IT. Peppard and Ward discuss the key questions that managers have to grapple with of where, when and how to invest in IS/IT, which is why a IS/IT (or digital) strategy is required.

Zum Werk Businessplanung ist ein essentieller Bestandteil vor, bei und nach der Gründung eines Unternehmens. Selbst nach Etablierung eines Unternehmens sollte ein kontinuierlicher Planungsprozess und damit die Konkretisierung und Quantifizierung von Unternehmenszielen beibehalten werden. Im Mittelpunkt steht die Businessplanung von jungen Unternehmen. Hier ist der Planungsbedarf am größten aber auch zugleich am schwierigsten zu gestalten. Um eine solide Informationsgrundlage für (potenzielle und tatsächliche) Gründer und Jungunternehmer zu haben, werden im vorliegenden Buch die relevanten Bereiche einer adäquaten Geschäftsplanung dargestellt und erläutert. Vorteile auf einen Blick - Schritt für Schritt zum perfekten Businessplan - praxisorientiert und sofort umsetzbar - Tipps für die überzeugende Präsentation vor Investoren und Bankern Zielgruppe Für Existenzgründer und Unternehmer

Professor Manfred Kets de Vries and his colleagues have helped thousands of executives to increase their effectiveness in dealing with colleagues and clients, and to refocus their own professional and personal aspirations. This book is a volume of essays on leadership development topics written by academics, coaches, and change consultants. It explores how extraordinary leaders and thriving organizations are created by sharing research methodologies and insights, and by describing intervention and change techniques. Drawing upon substantial research, this book presents the essential leadership models and equips practitioners with tools for developing executive coaches and working with business leaders. This second edition includes new chapters on executive stress and coaching across the gender divide.

The financial market crisis has brought the very business models of many banks into question. What lessons should banks take from these events? What consequences will the industry have to face when dealing with clients? These questions are at the center of this book, with contributions from renowned experts and examples from theory and practice. Client commitment – the pursuit of pure customer focus – has become a success factor in many areas of the banking industry. This book sheds light on the theoretical aspects of client commitment and shows how its various facets are being put into practice.

Are you familiar with one of the following situations? You have developed this great strategy for your company, your product, or your department but for some reason, it does not get heard. You have a good team, but there are some who just do not seem to join forces and leave you out in the rain when the situation calls for action. There is your boss, a nice guy, but somehow he seems immune to all your efforts of convincing him of this new idea that you want to implement. Situations like this are common for managers on all levels. They make us feel powerless. They make us feel struck in the inertia of our organizations. They might make us see ourselves as victims of the circumstances we are operating in. When trapped in situations like this, we start blaming others for their incompetence or our company for its laziness or complacency. Situations like this tell us about the influence that we have on others and their influence on us: This is what this book is all about.

Insbesondere Sozialkompetenz und personale Kompetenz zeichnen erfolgreiche Führungspersönlichkeiten aus. Dieses Buch unterstützt sowohl junge als auch erfahrene Führungskräfte in der Analyse ihrer eigenen Motive, Werte, Emotionen und Persönlichkeitseigenschaften sowie deren Wirkung auf den Führungserfolg. Zielsetzung ist es, einen authentischen Führungsstil zu entwickeln und eigene Stärken zu erkennen und auszubauen. Best-Practice Beispiele und Fragen zur Selbstreflexion unterstützen den Transfer der Inhalte in den Unternehmensalltag.

Mistakes are unavoidable. Yet in most organizations, they are rarely thoroughly examined. An exception is the high-risk aviation industry, where experts have established an open and democratic culture for dealing with error. Confronting Mistakes draws on this expertise to initiate a new framework for active error management relevant to wider industry. By analyzing dramatic aviation accidents, Jan Hagen presents a new approach to error management in business to reveal how diagnostic, error-permissive behaviour is the first step towards turning mistakes into learning opportunities.

This book is an executive education companion for managerial courses in which participants engage in Peer Coaching. It is designed as a package with exercises and tools that can be used as advance preparation, in-class assignments, and post-course follow up work. The exercises and examples are based on real-life scenarios that managers bring into peer coaching sessions. They can be used for reflection, discussion, and role-plays for practicing peer coaching. The book can be used flexibly to meet the needs of a particular course.