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Leveraging corporate responsibility: The stakeholder route to maximizing business and social value

Cambridge: Cambridge University Press
CB Bhattacharya, Sankar Sen, Daniel Korschun (2011)
Subject(s)
Marketing
Keyword(s)
CR, CSR, sustainability, stakeholders, direct route, indirect route
The corporate social and environmental responsibility movement, known more generally as corporate responsibility (CR), shows little sign of waning. Almost all large corporations now run some form of corporate responsibility program. Despite this widespread belief that CR can simultaneously improve societal welfare and corporate performance, most companies are largely in the dark when it comes to understanding how their stakeholders think and feel about these programs. This book argues that all companies must understand how and why stakeholders react to such information about companies and their actions. It examines the two most important stakeholder groups to companies – consumers and employees – to comprehend why, when and how they react to CR. Armed with this insight, it shows how companies can maximize the value of their CR initiatives by fostering strong stakeholder relationships to develop, implement and evaluate compelling social responsibility programs that generate value for both the company and its stakeholders.
Pages
344
ISBN
978–1107401525
Book

Die Wiederentdeckung des Kunden: Neue Perspektiven im Bankgeschäft [Re-discovering the customer: New perspectives in banking]

Hamburg: Murmann
Jan U. Hagen, Ulrich Schürenkrämer (2011)
Subject(s)
Marketing
Keyword(s)
Financial institution, private wealth management, investment banking, customer satisfaction
Die Finanzmarktkrise hat das Geschäftsmodell vieler Banken in Frage gestellt. Welche Lehren müssen die Banken daraus ziehen? Welche Konsequenzen ergeben sich daraus im Umgang mit den Kunden? Diese Fragen stehen im Mittelpunkt dieses Buches, dessen Beiträge von namhaften Fachleuten sowohl aus der Praxis als auch der Theorie stammen. Das Buch beleuchtet die theoretischen Aspekte des Client Commitment und die Facetten der bislang erfolgten Umsetzung in die Praxis.
Pages
288
ISBN
978–3867741521
Book

Leadership development: International library of critical writings on business and management

Cheltenham/Northampton: Edward Elgar
Manfred Kets de Vries, Konstantin Korotov (2011)
Subject(s)
Human resources management/organizational behavior; Strategy and general management
Keyword(s)
Leadership development, leadership, academic writings on leadership development
This authoritative volume brings together a critical selection of important academic articles and practitioner-oriented papers that reflect current thinking and practices in the growing field of leadership development. It offers a solid foundation for theoretical approaches to leadership development and covers the key methodologies applicable to leadership development research and practice. This indispensible collection is edited by two leading authorities in the field and features an original introduction. It will be an essential source of reference for scholars, students and practitioners in the fields of leadership, leadership development, human resource management and education. 36 articles, dating from 1952 to 2009.
Pages
672
ISBN
978–1–84844–827–8
Book

应用成本效益分析-理论、方法和习题 [Profit and loss accounting]

Shanghai: Shanghai University of Finance and Economics Press
Chinese version of the book "Kosten- und Erlösrechnung".
Olaf Plötner, Barbara Sieben, Tyge-F. Kummer, Xuyi Wang, Wenting Shi (2011)
Subject(s)
Finance, accounting and corporate governance
Keyword(s)
managerial accounting, cost center accounting, contribution margins
Book

Betriebswirtschaft für Führungskräfte: Eine Einführung für Ingenieure, Naturwissenschaftler, Juristen und Geisteswissenschaftler [Business administration for managers: An introduction for engineers, scientists, lawyers, and scholars of the humanities]

4th ed.,Stuttgart: Schäffer-Poeschel
Walther Busse von Colbe, Adolf G. Coenenberg, Peter Kajüter, Ulrich Linnhoff, Bernhard Pellens (2011)
Subject(s)
Strategy and general management
Keyword(s)
Accounting, finance, capital budgeting, M&A, value based management, controlling
Managerwissen für Nicht-BWLer. Praxisnah vermitteln die Autoren die zentralen BWL-Kenntnisse: von den Instrumenten der strategischen, operativen und finanzwirtschaftlichen Unternehmenssteuerung über die Rechnungslegung bis zur Ausrichtung auf dem Markt und im Wettbewerb. Neu in der 4. Auflage: Beitrag zu Führung in Veränderungsprozessen. Übungen überprüfen das Wissen. Aktuell und leicht verständlich.
Volume
4th ed.,
Pages
631
ISBN
978–3791030876
Book

Online communities and open innovation: Governance and symbolic value creation

London: Routledge
Linus Dahlander, Lars Frederiksen, Francesco Rullani (2011)
Subject(s)
Technology, R&D management
Keyword(s)
open innovation; communities; value creation
Pages
122
ISBN
978–0–415–61748–2
Book

The fine art of success: How learning great art can create great business

London: Wiley
Jamie Anderson, Jörg Reckhenrich, Martin Kupp (2010)
Subject(s)
Strategy and general management
Keyword(s)
art, management, strategy, innovation, creativity, leadership
You've read about Jack Welch, Lou Gerstner and Steve Jobs - but what can you learn about business from van Gogh and Picasso? The Fine Art of Success shows why you should look to pop-stars like Madonna or artists like Damian Hirst for guidance on innovation, competitive advantage, leadership, and a host of other business issues. Managers, marketing professionals, and students will see how these creative artists can help their organizations. Chapters include Madonna - Strategy at the dance floor; Damian Hirst - The shark is dead/How to build yourself a new market; Beuys - Understanding creativity, is every manager an artist; Picasso - Art lessons for global managers; Koons - Made in Heaven produced on eart; and Paik - Global Groove, innovation through juxtaposition. With controversial ideas, fascinating facts and memorable examples, The Fine Art of Success delivers business lessons that you'll be eager to apply.
Pages
198
ISBN
978–0–470–66106–2
Book

Institutional microeconomics of development

CES ifo Seminar Series, Cambridge: MIT Press
Timothy Besley, Rajshri Jayaraman (2010)
Subject(s)
Economics, politics and business environment
Keyword(s)
institutions, economic development, microeconomic perspectives
The narrative of development economics is now infused with discussions of institutions. Economists debate whether institutions-or other factors altogether (geography, culture, or religion)-are central to development. In this volume, leading scholars in development economics view institutions from a microeconomic perspective, offering both theoretical overviews and empirical analyses spanning three continents. After substantial introductory chapters by Pranab Bardhan and Marcel Fafchamps, two scholars who have published important work on this topic, each of the remaining chapters examines a particular set of institutions in a unique setting. These chapters treat the effects of Angola's violent conflict on that country's development; institutional accountability in Uganda; the effect of Indonesia's ethnic diversity on the distribution of public goods; the impact of trade liberalization on India's investment climate; extended family networks in Mexico; and a microeconomic perspective on land rights in Ethiopia. The chapters demonstrate the remarkable heterogeneity of institutions-policy change is mediated through local market institutions, government institutions, and families-as well as the empirical and methodological ingenuity of current research into this crucial topic.
Pages
250
ISBN
978–0–262–01406–9
Book

The coaching kaleidoscope: Insights from the inside

Basingstoke: Palgrave Macmillan
Manfred Kets de Vries, Laura Guillén, Konstantin Korotov, Elizabeth Florent-Treacy (2010)
Subject(s)
Human resources management/organizational behavior
Keyword(s)
Executive coaching, leadership development, executive education, psychology of leadership, clinical paradigm
This book deals with how coaching interventions can drive a journey of transformational change at individual, team, and organizational levels. As a result, coaching interventions serve to create more reflective people, who in turn, create better organizations. The group coaching methodology, used by the INSEAD Global Leadership Center (IGLC) and adopted by the Center for Leadership Development Research (CLDR) at the European School of Technology and Management (ESMT), Berlin, is the basis for developing the theoretical assumptions behind the chapters. Through sharing research methodologies, and describing intervention and change techniques used in the leadership development and education of executive coaches, the book sheds light on how the 'magic' of coaching works, what coaches actually do, and how their clients respond. This book is a joint project between the IGLC and the CLDR. In compiling it, we have involved academics who conduct research, teach, and consult; leadership development coaches; change consultants; and executives who adopted IGLC methods for reflection on leadership development opportunities and challenges. We have also included people who have experienced IGLC methods in the process of their developmental journeys. They have collaborated, consulted their research and practice notes, analyzed data from inquiry projects, and shared their personal experiences in individual essays.
Pages
256
ISBN
978-0230239982
Book

Global challenges in responsible business

Cambridge: Cambridge University Press
N. Craig Smith, CB Bhattacharya, David Vogel, David Levine (2010)
Subject(s)
Marketing
Keyword(s)
CR, CSR, sustainability, stakeholders
Corporate responsibility has gone global. It has secured the attention of business leaders, governments and NGOs to an unprecedented extent. Increasingly, it is argued that business must play a constructive role in addressing massive global challenges. Business is not responsible for causing most of the problems associated with, for example, extreme poverty and hunger, child mortality and HIV/AIDS. However, it is often claimed that business has a responsibility to help ameliorate many of these problems and, indeed, it may be the only institution capable of effectively addressing some of them. Global Challenges in Responsible Business addresses the implications for business of corporate responsibility in the context of globalization and the social and environmental problems we face today. Featuring research from Europe, North America, Asia and Africa, it focuses on three major themes: embedding corporate responsibility, corporate responsibility and marketing, and corporate responsibility in developing countries.
Pages
332
ISBN
9780521735889