Skip to main content

Publication records

Journal Article

What aircraft crews know about managing high-pressure situations

Harvard Business Review
Jan U. Hagen, Zhike Lei, Avner Shahal (2019)
Subject(s)
Human resources management/organizational behavior
Keyword(s)
Crisis management, error management, inquiry, leadership
Through two studies we observed, that leaders must make a concerted effort to encourage assertiveness and speak-up behavior in their area of responsibility by asking open-ended questions before posing solutions, even (and especially) in high-stakes and urgent situations. When people are under pressure, it’s not uncommon for many to shut down and grow quiet as oppose to proactive. This is why inquiry must be used as a means for getting information — especially during crises. Further, leader’s encouragement will help to create an environment of psychological safety, and the solutions they gather will be much better for it. A business framework that emphasizes leading with questions, and one that trains and retains leaders with this skill set, is capable of achieving operational excellence.
ISSN (Print)
0017-8012
Journal Article

The upside of losing innovative employees to competitors

Harvard Business Review
Stefan Wagner, Martin Goossen (2019)
Subject(s)
Human resources management/organizational behavior; Strategy and general management; Technology, R&D management
Keyword(s)
innovation, human resources, strategic alliances, mobility
ISSN (Print)
0017-8012
Journal Article

Commander inquiry: Fragen stellen [Commander inquiry]

Flugsicherheit: Fachliche Mitteilung für fliegende Verbände 2: 16–20
Subject(s)
Human resources management/organizational behavior
Keyword(s)
Team interaction, leadership, inquiry
Based on two studies of flight crew members in civil and military aviation, we observed that the best performance was achieved by the crews where the captain actively included other flight crew members in the decision making process by asking open questions. Furthermore, we observed that preferences of commanders for asking open questions differed markedly between the German and the Israeli air forces.
With permission of the German Armed Forces Aviation Office (Luftfahrtamt der Bundeswehr)
Volume
2
Journal Pages
16–20
Journal Article

Will German banks earn their cost of capital?

Contemporary Economic Policy 37 (1): 156–169
Andreas Dombret, Yalin Gündüz, Jörg Rocholl (2019)
Subject(s)
Economics, politics and business environment; Finance, accounting and corporate governance
Keyword(s)
German banking sector, low interest period, profitability, hidden and open reserves
JEL Code(s)
G21, G28
In recent years, the German banking sector has overcome major challenges such as the global financial crisis and the European debt crisis. This paper analyses a recent development as a particular determinant of the future outlook for the German banking sector. Interest rates are at historically low levels and may remain at these levels for a considerable period of time. Such levels pose a specific challenge to banks which are heavily dependent on interest income, as is the case for most German banks. We consider different interest rate scenarios and analyse the extent to which they cause a further narrowing of the interest rate margin. Our results indicate that a projected decline in this margin will result in no more than 20% of German banks earning a cost of capital of 8% by the end of this decade. This decline is somewhat alleviated by the fact that German banks can apply a special feature of German accounting standards by using hidden and open reserves.
© 2017 Western Economic Association International
Volume
37
Journal Pages
156–169
ISSN (Online)
1465-7287
ISSN (Print)
1074-3529
Journal Article

Building sustainability into real estate

The European Business Review November/December: 85–88
Joanna Radeke, Alexander Boether, Alexandre Bezzera (2018)
Subject(s)
Ethics and social responsibility
Keyword(s)
Sustainability, real estate, environment, stakeholder theory
Journal Pages
85–88
Journal Article

Seeing the light

The European Business Review November-December: 81–84
Christoph Burger, Jens Weinmann, Antony Froggatt, Catherine Mitchell (2018)
Subject(s)
Ethics and social responsibility
Keyword(s)
Energy industry, entrepreneurship, innovation
Journal Pages
81–84
Journal Article

Nothing is free: Data-driven optimisation unlocks freemium business models' real potential

The European Business Review September/October: 47–50
Stefan Wagner, Julian Runge (2018)
Subject(s)
Information technology and systems; Management sciences, decision sciences and quantitative methods; Marketing; Strategy and general management
Keyword(s)
Innovation, pricing, freemium, business model
Journal Pages
47–50
Journal Article

The barriers to recruiting and employing digital talent

Harvard Business Review
Linus Dahlander, Martin Wallin (2018)
Subject(s)
Human resources management/organizational behavior; Strategy and general management
ISSN (Print)
0017-8012
Journal Article

What data on Formula One crashes suggests about workplace rivalries

Harvard Business Review
Henning Piezunka, Wonjae Lee, Richard Haynes, Matthew S. Bothner (2018)
Subject(s)
Human resources management/organizational behavior; Management sciences, decision sciences and quantitative methods
Keyword(s)
Competition, conflict, social networks, status, tournaments
JEL Code(s)
D74, J28
Although we are often drawn to colleagues with whom we have much common, when we are too similar to someone - especially in terms of status - that common ground becomes turf we feel compelled to defend. Status-similarity threatens our uniqueness, fostering an urge to compete with and out-perform a would-be workplace "twin." Our study of collisions among Formula One drivers, from which we offer leadership insights in this article, shows that when two drivers are very similar in terms of status, they are especially likely to engage in dangerous competition that escalates into a collision. In the workplace, if you feel a twin is sizing you up and trying to usher you into a "game of chicken" on the corporate racetrack, remember that crashing will take you both out of the race, so take steps to steer clear of escalating the conflict. For instance, ahead of a meeting with a workplace twin, you can practice anticipatory self-discipline: prior to your encounter, make a deliberate choice to stay aligned with your core values. Then, stay aware of your antagonist, but without being obsessed with them. This way, you won’t get seduced into a boardroom "car wreck." Protect your lane, while keeping your eyes on the finish line.
ISSN (Print)
0017-8012
Journal Article

Research: When you don't have an alternative in a negotiation, try imagining one

Harvard Business Review
Michael Schaerer, Martin Schweinsberg, Roderick I. Swaab (2018)
Subject(s)
Human resources management/organizational behavior
Keyword(s)
Negotiation, alternatives, social power, first offer, mental simulation
ISSN (Print)
0017-8012