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Book Chapter

Crew Resource Management revisited

In How could this happen? Managing errors in organizations, 1st ed., edited by Jan U. Hagen, 233–251. Basingstoke: Palgrave Macmillan.
Subject(s)
Human resources management/organizational behavior
Keyword(s)
Team interaction, error management, leadership, communication
Secondary Title
How could this happen? Managing errors in organizations
Edition
1st ed.,
Pages
233–251
ISBN
978-3-319-76402-3
ISBN (Online)
978-3-319-76403-0
Book

How could this happen? Managing errors in organizations

Basingstoke: Palgrave Macmillan
Subject(s)
Human resources management/organizational behavior
Keyword(s)
Error management, organizational learning, strategic error, leadership
Even today the reality of error management in some organizations is simple: “Don’t make mistakes." But it is still often centred around quality control, with Six Sigma Black Belts seeking to eradicate errors with an unattainable goal of zero. But the best organizations have moved on. They understand that mistakes happen, be they systemic or human. They have realized that rather than being stigmatized, errors have to be openly discussed, analysed, and used as a source for learning. How Could This Happen? collects insights from the leading academics in this field – covering the prerequisites for error reporting, such as psychological safety, organizational learning and innovation, safety management systems, and the influence of senior leadership behaviour on the reporting climate. This research is complemented by contributions from practitioners who write about their professional experiences of error management. They provide not only ideas for implementation but also offer an inside view of highly demanding work environments, for example, managing innovation at BMW, flight operations in the military, and commanding nuclear submarines. Every organization makes mistakes. Not every organization learns from them. It’s the job of leaders to create the culture and processes that enable that to happen.
Pages
292
ISBN
978-3-319-76402-3
ISBN (Online)
978-3-319-76403-0
ESMT Case Study

DeepMind's AlphaGo: The age of the machine?

ESMT Case Study No. ESMT-918-0180-1
Subject(s)
Information technology and systems
Keyword(s)
Machine-based learning, decision making, complex systems
In March 2016, Google machine AlphaGo won against Lee Sedol, arguably the best human Go player of the last decades. This was the first time a Go grandmaster succumbed to a machine. Go was arguably the most complex board game ever invented, and to play the game, Go grandmasters exploited exceptional levels of intuition built through years of practice. Yet, AlphaGo’s victory over human intuition was total.
NOTE: This case does not have a teaching note and is not available via our distributors. If you are interested in this case, please contact either the author or publications@esmt.org.
DSI Industrial & Policy Recommendations Series (IPR)

Recommendations for the systematization of IT security law

DSI Industrial & Policy Recommendations Series (IPR) 2018 (2)
Oliver Raabe, Martin Schallbruch, Anne Steinbrück (2018)
Subject(s)
Economics, politics and business environment; Information technology and systems; Technology, R&D management
Keyword(s)
IT security law, state of the art, protection goals, risk definition, systematization
The report deals with the current situation of IT security law and the chance that there are going to be changes in the near future. Further, it explains the system classification of IT security law and that definitions and regulations are different in every field of expertise. Finally, it deals with the state of the art and gives recommendations.
Volume
2018
ESMT White Paper

Endowment Impact: Gesellschaftlicher Mehrwert von Stiftungen aus Vermögen

ESMT White Paper No. WP-18-01
Christoph Burger, Sascha Czerwenka, Florian Mair, Jörg Rocholl (2018)
Subject(s)
Economics, politics and business environment; Finance, accounting and corporate governance
Keyword(s)
Endowments, charitable foundations, asset management, asset allocation, regulation
JEL Code(s)
G10, G11, G23, G28
This paper analyzes investment policies of German foundations and compares them with U.S. university endowments. In 2017, only 65 % of German endowments expected an investment return above the expected inflation rate. This raises the question if German endowments are prepared for the future. The paper indicates areas of improvement derived from best practices of top U.S. university endowments and relates their endowment performance to German endowment proxy portfolios. The analysis shows that U.S. endowments are characterized by a higher degree of diversification and risk taking as well as a better risk allocation. With estimated total endowment assets of EUR 100 billion, leveraging this potential would lead to an increase in German endowment returns of about 2 % or EUR 2 billion per year.


[Gemäß einer Studie des Bundesverbands Deutscher Stiftungen (BVDS) erwarteten für das Jahr 2017 nur noch 65 % der Stiftungen eine Rendite über der Inflationsrate – in den Jahren 2015 und 2016 waren es noch über 80 %. Daher stellt sich die Frage, ob Stiftungen finanziell für die Zukunft gerüstet sind und somit ihrem gemeinnützigen Zweck in der vorgesehenen Weise nachkommen können.

Am Beispiel US-amerikanischer Universitätsstiftungen werden Optimierungshebel für die Anlagepolitik deutscher Stiftungen aufgezeigt. Während Fonds und Festgeld die häufigsten Anlageformen deutscher Stiftungen sind, zeigt die Analyse der US-amerikanischen Universitätsstiftungen, dass diese eine breitere Streuung, eine bessere Berücksichtigung der Risikoallokation und eine höhere Risikobereitschaft aufweisen. Eine Simulation von Referenzportfolios für unterschiedliche Anlagepolitiken deutscher Stiftungen sowie ein Vergleich mit Yale als dem Spitzenreiter US-amerikanischer Universitätsstiftungen zeigt ein Renditepotential von 2 % oder bei einem geschätzten Stiftungsvermögen von 100 Mrd. Euro von 2 Mrd. Euro pro Jahr auf.

Diese Ergebnisse zeigen die Notwendigkeit einer intensiven Beschäftigung mit der Frage, wie Stiftungen zukünftig ihre Vermögen verwalten und sie dabei mit geeigneten Rahmenbedingungen unterstützt werden können.]
Pages
44
ISSN (Print)
1866–4016
ESMT Working Paper

The Coleman-Shapley-index: Being decisive within the coalition of the interested

ESMT Working Paper No. 18-03
André Casajus, Frank Huettner (2018)
Subject(s)
Economics, politics and business environment; Management sciences, decision sciences and quantitative methods
Keyword(s)
Decomposition, Shapley value, Shapley-Shubik index, power index, Coleman Power of the Collectivity to Act, Penrose-Banzhaf index, EU Council, UN Security Council
JEL Code(s)
C71, D60
The Coleman Power of the Collectivity to Act (CPCA) is a popular statistic that reflects the ability of a committee to pass a proposal. Applying the Shapley value to this measure, we derive a new power index that indicates each voter's contribution to the CPCA. This index is characterized by four axioms: anonymity, the null voter property, transfer property, and a property that stipulates that sum of the voters' power equals the CPCA. Similar to the Shapley-Shubik index (SSI) and the Penrose-Banzhaf index (PBI), our new index emerges as the expectation of being a pivotal voter. Here, the coalitional formation model underlying the CPCA and the PBI is combined with the ordering approach underlying the SSI. In contrast to the SSI, the voters are not ordered according to their agreement with a potential bill but according to their vested interest in it. Among the most interested voters, the power is then measured in a similar way as with the PBI. Although we advocate the CSI against the PBI to capture a voter's influence on whether a proposal passes, the CSI gives new meaning to the PBI. The CSI is the decomposer of the PBI, splitting it into a voter's power as such and as her impact on the power of the other voters by threatening to block any proposal. We apply the index to the EU Council and the UN Security Council.

 

View all ESMT Working Papers in the ESMT Working Paper Series here. ESMT Working Papers are also available via SSRN, RePEc, EconStor, and the German National Library (DNB).

Pages
22
ISSN (Print)
1866–3494
Journal Article

What data on Formula One crashes suggests about workplace rivalries

Harvard Business Review
Henning Piezunka, Wonjae Lee, Richard Haynes, Matthew S. Bothner (2018)
Subject(s)
Human resources management/organizational behavior; Management sciences, decision sciences and quantitative methods
Keyword(s)
Competition, conflict, social networks, status, tournaments
JEL Code(s)
D74, J28
Although we are often drawn to colleagues with whom we have much common, when we are too similar to someone - especially in terms of status - that common ground becomes turf we feel compelled to defend. Status-similarity threatens our uniqueness, fostering an urge to compete with and out-perform a would-be workplace "twin." Our study of collisions among Formula One drivers, from which we offer leadership insights in this article, shows that when two drivers are very similar in terms of status, they are especially likely to engage in dangerous competition that escalates into a collision. In the workplace, if you feel a twin is sizing you up and trying to usher you into a "game of chicken" on the corporate racetrack, remember that crashing will take you both out of the race, so take steps to steer clear of escalating the conflict. For instance, ahead of a meeting with a workplace twin, you can practice anticipatory self-discipline: prior to your encounter, make a deliberate choice to stay aligned with your core values. Then, stay aware of your antagonist, but without being obsessed with them. This way, you won’t get seduced into a boardroom "car wreck." Protect your lane, while keeping your eyes on the finish line.
ISSN (Print)
0017-8012
ESMT Working Paper

Reverse privatization as a reaction to the competitive environment: Evidence from solid waste collection in Germany

ESMT Working Paper No. 18-02
Juri Demuth, Hans W. Friederiszick, Steffen Reinhold (2018)
Subject(s)
Economics, politics and business environment
Keyword(s)
Local privatization, state-owned enterprises, competition law enforcement, mergers, logit regression
JEL Code(s)
L33, L44, L88, H44, K21
After earlier waves of privatization, local governments have increasingly taken back control of local service provisions in some sectors and countries and, instead, started providing those services themselves (reverse privatization). Using a unique panel data set on the mode of service provision for solid waste collection for German municipalities covering the years 2003, 2009, and 2015, we investigate motives for reverse privatization. Our results show that, in deciding whether to insource or not, municipalities react to the cost advantages of private suppliers as well as to the competitive environment, with more switching to insourcing in concentrated markets. Furthermore, we find local contagion effects, that is, insourcing is more likely if municipalities close by also provide services themselves, whether in horizontally or vertically-related markets. Implications for competition law enforcement are discussed.

 

View all ESMT Working Papers in the ESMT Working Paper Series here. ESMT Working Papers are also available via SSRN, RePEc, EconStor, and the German National Library (DNB).

Pages
39
ISSN (Print)
1866–3494
Journal Article

Research: When you don't have an alternative in a negotiation, try imagining one

Harvard Business Review
Michael Schaerer, Martin Schweinsberg, Roderick I. Swaab (2018)
Subject(s)
Human resources management/organizational behavior
Keyword(s)
Negotiation, alternatives, social power, first offer, mental simulation
ISSN (Print)
0017-8012
Journal Article

The escalation of competition into conflict in competitive networks of Formula One drivers

Proceedings of the National Academy of Sciences 115 (15): E3361–E3367
Henning Piezunka, Wonjae Lee, Richard Haynes, Matthew S. Bothner (2018)
Subject(s)
Human resources management/organizational behavior; Management sciences, decision sciences and quantitative methods
Keyword(s)
Competition, conflict, social networks, status, tournaments
JEL Code(s)
D74, J28
Volume
115
Journal Pages
E3361–E3367