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Online article

Identifying the potential in digital identity

Forbes India
Bianca Schmitz, Aparajith Raman (2021)
Information technology and systems; Product and operations management; Strategy and general management; Technology, R&D management
digital identity, technology
The article deals with the potential that lies in the creation of a digital identity. More concretely, the article explores to what extent the customer experience can be improved by a digital/electronic identity system that allows customers to just use one single mobile app to pull data from various providers.