Subject(s)
Human resources management/organizational behavior
Keyword(s)
Team interaction, leadership, inquiry
Based on two studies of flight crew members in civil and military aviation, we observed that the best performance was achieved by the crews where the captain actively included other flight crew members in the decision making process by asking open questions. Furthermore, we observed that preferences of commanders for asking open questions differed markedly between the German and the Israeli air forces.
With permission of the German Armed Forces Aviation Office (Luftfahrtamt der Bundeswehr)
Volume
2
Journal Pages
16–20